So recently I bought an Aten IP 8000 KVM PCI Card from eBay, it was 2nd hand and a ¼ of the price of other ones at the time (around 90 dollars AUD). When it arrived the eBay listing was correct, it truly was just the card and the KVM cable, it was missing the feature cable, CD, 5 volt adaptor, a reset jumper shunt, and Manual.
Aten if your reading this don’t stop making these cards, they are awesome but you could make them in PCIe and the web console remote viewer could be better.
My initial thoughts went to what that missing feature cable looked like and why did the card stop responding when on the network. A quick google around showed me what the card should look like by way of a how to install video here. Luckily I had a multi volt adaptor I had previously bought so I was okay on that front.
The manuals, firmware, and software can be downloaded from Aten’s IP 8000 website.
If you have lost / didn’t receive the serial number for the remote software you can ask for the key by logging a ticket to support here. Essentially you need to create a new account, then register your card and finally log a ticket against that card. They are pretty quick to respond – I received a new key in around 8 hours (4 of which would have been outside business hours due to the time difference).
The first problem I faced was rebuilding that feature cable since it seemed nobody sold these. To do this I had 2 options, 1st was to buy a jumper wire pack from Jaycar, the other option was to build one.
Jumper wire pack
Source: Jaycar Catalogue
I checked in with Jaycar but the local shop had sold out the last pack a couple of days earlier and it would be a week or so till they had more stock, so I opted for the build your own option.
To do this I dug through my PC parts box for an old analogue CDROM cable and then pulled a case from the shelf I had meant to throw out in the last rubbish run but forgot to (lucky me). Taking the power and switch jumper housings from the old case I was able to remove the housing from one end of the CDROM cable and put the 2 new housings (power / reset) on in place whilst ensuring that I kept the black cables with the corresponding red and white ones. The end result is shown below
Following the manual (Page 9) I then plugged the cable in ensuring I lined the wires up correctly with the function (reset / power), nothing worse than trying to power the machine on in the KVM only to realise you need to hit reset instead of power because you have wired it backwards.
I decided red would be for power and white would be for reset.
Then it was time to quickly reset the BIOS to clear all previous settings, curiously this process actually gets done outside of the PCI slot. The basic process is at follows
- Short the jumper shunt on J2 (you can see it in the picture above it is the 2 right most jumpers with the password default written next to it)
- Plug the 5 volt adaptor in and count down from 5 seconds
- Unplug the adaptor
- Plug PCI card back in to motherboard
The process is documented in the manual on Page 85.
The end result now
After putting the server back in the rack I found that I wasn’t able to connect to it, I kept getting SSL interrupted or timed out Secure Connection Failed errors from both IE and Firefox
From the WinClient – When Clicking Admin Utility
So the problem you have here is that Windows KB2661254 has been installed on your system (For windows 7 / 2008 and below), if you’re on windows 8 and above there is no hope.
The first clue on the actual issue can be seen from the release notes
If your card has firmware older than V1.1.103 (Which mine did it was on V1.0.087) you’re going to need to lower the minimum RSA key size allowed to 512bits so you can upgrade your firmware.
The underlying issue is that the certificate service on windows won’t allow you so connect to an SSL website with a Key Size lower then 1024
I decided I would use a test VM I had on my laptop to fix this problem, as I have personal concerns with adjusting things like this on my main machine.
You will need to run the following command as the Administrator (depending on your OS you may need to right click and run as administrator)
certutil -setreg chain\minRSAPubKeyBitLength 512
A note from Microsoft on this procedure
NoteAll certutil commands shown in this article require local Administrator privileges because they are changing the registry. You can ignore the message that reads “The CertSvc service may have to be restarted for changes to take effect.” That is not required for these commands because they do not affect the certificate service (CertSvc).
Once you have completed this step like magic your Internet Explorer browser will be happy to show you the this website isn’t safe screen, but this time you can continue on
Click on and you will see the admin console
Click the Maintenance button in the top left hand corner
From here you will be able to add your Firmware file and click upload. The card will now upload your firmware confirm it is error free and suggest you logout so it can actually upgrade your firmware (don’t do this until it tells you to).
Once you have confirmed that you can see the admin console login screen from Firefox you will need to revert the minimum key settings.
Run the following command (running as administrator) to do this
certutil -delreg chain\MinRsaPubKeyBitLength
You will now find that your admin utility will magically start working.
Other Interesting notes
- Prior to the upgrade when my Firefox browser attempted to browse to the web console the card would stop responding, this seems to have fixed itself with the upgrade.
- The WinClient is fantastic for completing BIOS upgrades and OS Installs.